HRD Integrated Services Policies
HRD Integrated Services has a range of policies and procedures that support its operations as an RTO. Learners and employers can access the policies that are most relevant to their situation.
HRD supports rigorous assessment processes that address knowledge and skills required for each unit of competency, that cover duty of care obligations and that recognise the critical safety nature of much of the work that's carried out in rail.
HRD Integrated Services aims to provide a positive learning environment. This conduct policy covers academic misconduct (including cheating) and behaviour that affects the learning process or work performance ofothers.
Access and equity policy
HRD Integrated Services adheres to principles of access, equity and equal opportunity. Our Access, equity and conduct policy aims to ensure that its practices are as inclusive as possible and that no one is unreasonably prevented from accessing HRD services.
Learner Performance and Progress
Courses in rail signalling and rail high voltage can be demanding. HRD Integrated Services has a Learner Performance and Progress Policy and procedure to explain what's required to maintain satisfactory progress towards a qualification.
Complaints and appeals policy
HRD has a process in place to deal with complaints about assessment, the learning environment or other issues that may affect your relationship with HRD, its staff or other learners in your course. You can also appeal an assessment or other decision made by HRD.
HRD Integrated Services respects the right of individuals to feel confident in the confidentiality and privacy of the personal information they supply to HRD and that the data HRD gathers in relation to training will be securely maintained.