Kylie is the first point of contact for almost every course participant who joins HRD for training. Her desk is the nerve centre of HRD’s operations – and has been for almost 10 years.

Among her many tasks, Kylie’s key responsibility is managing student records and issuing results. It’s a demanding part of her role that calls for attention to detail and a knowledge of VET standards to implement the many compliance requirements that accompany RTO operations.

Kylie has a wealth of experience in RTO administration and is a respected team member, as much for her supportiveness as for her VET administration knowledge and experience.