Our Policies
HRD Integrated Services has a range of policies and procedures that support its operations as an RTO. Learners and employers can access the policies that are most relevant to their situation.
Academic policies
Assessment
HRD Integrated Services supports a rigorous assessment process that incorporates feedback and is based on explicit, pre-specified, and/or negotiated criteria that fairly and accurately reflect industry standards of performance.
Learn moreCode of Conduct
No person should behave in a way that impairs the learning process or in any way prejudices the good order or facility of HRD or the learning environments it uses.
Learn moreLearning Performance & Progress
Both HRD and its employer clients have performance and progress expectations of learners undertaking any course.
Learn moreMobile & Smart Technology Use
The use of mobile phones and smart devices is permitted only during break.
Learn moreRecognition of Prior Learning
RPL is the formal recognition of a person’s current skills and knowledge, regardless of how, when or where the learning occurred.
Learn moreResults and Document Retention
A Qualification or Statement of Attainment is typically issued within 30 days of confirmation of eligibility.
Learn moreOther policies
Access & Equity
HRD adheres to principles of access, equity and equal opportunity, and maximises outcomes for its trainees.
Learn moreChild Safety Commitment
HRD is committed to ensuring the safety and well-being of young people under the age of 18 in our care from child abuse and neglect.
Learn moreComplaints & Appeals
HRD accepts formal compaints and offers alternative dispute resolution using a qualified mediation practitioner.
Learn moreCopyright & Ethical Considerations
The HRD website, printed materials, training materials and learner resources, assessment documents, company and RTO documents are all copyright–protected.
Learn morePrivacy Statement
HRD complies with Standard for RTOs 2015, National VET Data Policy and the Privacy Amendment Act 2012.
Learn moreWeb Privacy Statement
HRD acknowledges the National Privacy Principles described by the Privacy Act 1988 (Cth).
Learn more© 2024 HRD Integrated Services | ABN 70 920 565 479 | By JF Analytics – Analytics and Programming
HRD Integrated Services acknowledges the Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land and waterways of Australia. We pay our respects to elders past and present, and recognise their ongoing connection to land, water and community.