Close

OPERATIONAL POLICIES Supporting RTO Standards 2025

At HRD Integrated Services, our policies form the foundation of our commitment to quality and compliance as a Registered Training Organisation (RTO). Aligned with the Standards for RTOs 2025, these documents guide our operations, support continuous improvement, and ensure the delivery of high-quality training outcomes.

Learners and employers can access the policies most relevant to their needs, promoting transparency, informed decision-making, and a learning environment built on accountability and trust.

Below is a list of current policies supporting the RTO Standard 2025 – if you require a copy of any policy, please email ad***@******om.au and our team will respond within 3 business days.

POLICIES + COMPLIANCE: Aligned with RTO Standards 2025

Compliance Standards for RTOs

  • Accountability
  • Fit and Proper Person Requirements
  • Information and Transparency
  • Integrity of Nationally Recognised Training

Credential Policy

  • Credential Compliance

Training and Assessment

  • Training
  • Assessment
  • Recognition of Prior Learning and Credit Transfer
  • Facilities, resources and equipment

VET Student Support

  • Information
  • Training Support
  • Diversity and Inclusion
  • Wellbeing
  • Feedback, complaints and appeals

VET Workforce

  • Vet Workforce Management
  • Trainer and Assessor Competencies

Governance

  • Leadership and Accountability
  • Risk Management
  • Continuous Improvement

We’re Taking a Short Break

Our team at HRD will be taking a well-earned break from the close of business on Thursday, 23 April 2026, and will return on Monday, 4 May 2026.

During this time, we’ll also be undertaking professional development to better serve you.

Please note that online training purchases will not be processed during this period. Any enrolments made will be set up as soon as we’re back.

Thank you for your patience—we look forward to reconnecting soon!