HRD – Quality training and assessment
At HRD Integrated Services we’re confident that the training and assessment we provide is top-notch and will withstand the most exacting scrutiny.
Like other registered training organisations, HRD is subject to stringent VET quality system regulatory requirements. This includes undergoing audit of our compliance with the Standards for RTOs 2015 and collecting performance data by surveying our learners and our employer clients.
HRD takes seriously the responsibility to conduct the business of training and assessment in an ethical and transparent manner. To ensure clients and learners are well informed, HRD provides access to audit reports and satisfaction data gathered as part of the RTO’s VET quality framework obligations.
Quality Indicator Reports
HRD regularly surveys learners and employers to gather feedback on our level of service.
Here you can find links to recent Quality Indicator reports.
The annual quality indicators reports are based on a survey of learners enrolled with HRD in the preceding calendar year and a sample of the employers of those learners. Each sample was selected randomly and is representative of HRD’s accredited training delivery in each calendar year from 2010 to 2022.